Shipping policy

At Herz Collective, we aim to deliver your pieces with care, speed, and consistency.

Processing Time

All orders are processed within 1–3 business days after confirmation.
Orders placed on weekends or holidays will be processed the next working day.

Shipping Time

Metro cities: 2–5 business days
Other locations: 4–7 business days

Delivery timelines may vary slightly based on your location and external factors.

Shipping Charges

Shipping charges are calculated at checkout based on your location
Any applicable shipping fees will be clearly shown before payment

Order Tracking

Once your order is shipped, you will receive a tracking link via email or SMS to monitor your delivery in real-time.

Delays

While we do our best to ensure timely delivery, delays may occur due to unforeseen circumstances such as weather, logistics issues, or high order volumes.